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At CareerSource North Florida, we believe success is worth celebrating—whether it's a client achieving their career goals or a team member going above and beyond in service. Our Customer Success Stories highlight the real journeys of individuals and businesses who have grown through our programs and partnerships. Alongside them, our Shine Together Awards recognize the outstanding employees who foster collaboration, deliver exceptional service, and embody the values that make our organization thrive. Together, these stories showcase the power of dedication, teamwork, and community impact.
At CareerSource North Florida, we believe success is worth celebrating—whether it's a client achieving their career goals or a team member going above and beyond in service. Our Customer Success Stories highlight the real journeys of individuals and businesses who have grown through our programs and partnerships. Alongside them, our Shine Together Awards recognize the outstanding employees who foster collaboration, deliver exceptional service, and embody the values that make our organization thrive. Together, these stories showcase the power of dedication, teamwork, and community impact.
Erika Leak
Nursing Graduate
“Since my interview my DON continues to remind me how impressed he was with my resume and portfolio. I’m grateful to CareerSource North Florida and my college for preparing me with successful jobseeker skills such as resume and cover letter preparation. This program also aided in the enhancement of my clinical skills with funding for workforce certifications such as IV therapy and BLS.”
Mary Nash
Dislocated Worker
She had been laid off after 12 years with the company.
"Careersource North Florida has been extremely helpful in assisting me with completing this process. I would not be here today, at this point, without their assistance. I am incredibly grateful for all of their assistance".
Chloe Estrada Diaz
High School Diploma Recipient
"I already had a job when I first started working with CareerSource but it definitely was not my dream job. CareerSource North Florida helped me get my GED© so that I can enroll in college courses to start my way towards my dream job! CareerSource North Florida was an amazing helper for me. Every team member was absolutely wonderful, they all have a very cheerful and helpful energy. They worked with me on my schedule. I truly appreciate everything they have helped me with and I wouldn’t be able to achieve some of my goals without them!"
Carlos Lopez
Career Development Specialist
Customer quote about working with Carlos:
“One of the best appointments I have ever been to!”
Olivia Waubanascum
Work Experience Grant
"I was left unemployed, and CareerSource North Florida's WEX program greatly assisted me following these unexpected changes in my life. It provided me with resources within the community as well as assistance for furthering my professional goals." - Olivia
"I wanted to take a moment to thank you and everyone at CareerSource North Florida for your continued support and trust in Starfish as a sponsor under the Foundations WEX Grant. It has truly been a pleasure working together to help young people like Liv take meaningful steps toward their future. We’re thrilled to share that Olivia's —“Liv”—has been accepted into Santa Fe College and has secured a scholarship to attend." - Sher Alloway (Starfish Disaster Recovery)
Glenda Branch
Customer Care Coordinator
2025 Workforce Development Champion
Glenda’s dedication, innovative contributions, and commitment to our mission have truly set her apart, making her a deserving recipient of this prestigious award.
Customer quote about working with Glenda:
"She is such an amazing asset, she took me under her wing, and helped me through the entire process!"
Shondre Jones
Summer Youth Participant
CareerSource played a big role in preparing me to work at Chick-fil-A. Through their training and guidance, I developed the skills and mindset needed to enter the workplace confidently. They helped me understand the expectations of a professional environment and how to carry myself in a way that would make a strong first impression. This preparation gave me the foundation to succeed from day one.
Once I started working at Chick-fil-A, the lessons I learned from CareerSource helped me stand out. I applied the professionalism, responsibility, and leadership skills they taught me, which allowed me to quickly move through different roles in the company. My ability to take initiative, work well with others, and adapt to challenges opened the door for me to take on more responsibility and leadership opportunities.
Overall, CareerSource didn't just help me get a job-they set me up to grow within the company. Their support gave me the confidence and tools I needed to succeed, advance, and begin developing my leadership potential. I'm grateful for the experience, which has helped shape both my work ethic and my vision for the future.
Charlie Fulmer
Consolidated Position
CareerSource North Florida proudly recognizes Charlie Fulmer as the recipient of Florida’s 2025 Jobs for Veterans State Grant Consolidated Position of the Year Award. Serving as a Consolidated position working with both veterans and employers, Charles embodies dedication, innovation, and compassion in supporting veterans and their families. From leading “Coffee with a Vet” events to building strong employer partnerships, his work fosters community, creates opportunity, and provides life-changing support. Charlie’s tireless commitment and empathy make him a true role model in veteran services.
Kylil Morales
Job Seeker - Career Development Specialist
I had trouble finding out information for job seeking and resume assistance. Brenda saw how passionate and resilient I was she jumped at the chance to help me. There was a job opening with CareerSource and she told me to apply for it.
After a long but passionate interview process I was hired as Career Development Specialist with CareerSource North Florida. This will allow myself to begin a new path helping people and increasing the quality of life for the communities we serve.
Robert F.
Army Veteran Job Seeker
U.S. Army veteran Robert has officially been hired as an Animal Control Officer. After years of trying to make ends meet as an owner-operator in the trucking industry — often spending more on repairs than he was earning — Robert was ready for a change.
Through CareerSource North Florida’s veteran services, Robert received personalized job search support and advocacy. Veteran Representative staff reached out directly to recommend Robert for the ACO position. His application and qualifications stood out, and he was offered the job at $32,000 per year.
Now, Robert is stepping into a stable role that allows him to support his family and serve his community in a new way. This is more than just a job — it’s a fresh start.
Erika Leak
Nursing Graduate
“Since my interview my DON continues to remind me how impressed he was with my resume and portfolio. I’m grateful to CareerSource North Florida and my college for preparing me with successful jobseeker skills such as resume and cover letter preparation. This program also aided in the enhancement of my clinical skills with funding for workforce certifications such as IV therapy and BLS.”
Mary Nash
Dislocated Worker
She had been laid off after 12 years with the company.
"Careersource North Florida has been extremely helpful in assisting me with completing this process. I would not be here today, at this point, without their assistance. I am incredibly grateful for all of their assistance".
Chloe Estrada Diaz
High School Diploma Recipient
"I already had a job when I first started working with CareerSource but it definitely was not my dream job. CareerSource North Florida helped me get my GED© so that I can enroll in college courses to start my way towards my dream job! CareerSource North Florida was an amazing helper for me. Every team member was absolutely wonderful, they all have a very cheerful and helpful energy. They worked with me on my schedule. I truly appreciate everything they have helped me with and I wouldn’t be able to achieve some of my goals without them!"
Carlos Lopez
Career Development Specialist
Customer quote about working with Carlos:
“One of the best appointments I have ever been to!”
Olivia Waubanascum
Work Experience Grant
"I was left unemployed, and CareerSource North Florida's WEX program greatly assisted me following these unexpected changes in my life. It provided me with resources within the community as well as assistance for furthering my professional goals." - Olivia
"I wanted to take a moment to thank you and everyone at CareerSource North Florida for your continued support and trust in Starfish as a sponsor under the Foundations WEX Grant. It has truly been a pleasure working together to help young people like Liv take meaningful steps toward their future. We’re thrilled to share that Olivia's —“Liv”—has been accepted into Santa Fe College and has secured a scholarship to attend." - Sher Alloway (Starfish Disaster Recovery)
Glenda Branch
Customer Care Coordinator
2025 Workforce Development Champion
Glenda’s dedication, innovative contributions, and commitment to our mission have truly set her apart, making her a deserving recipient of this prestigious award.
Customer quote about working with Glenda:
"She is such an amazing asset, she took me under her wing, and helped me through the entire process!"
Shondre Jones
Summer Youth Participant
CareerSource played a big role in preparing me to work at Chick-fil-A. Through their training and guidance, I developed the skills and mindset needed to enter the workplace confidently. They helped me understand the expectations of a professional environment and how to carry myself in a way that would make a strong first impression. This preparation gave me the foundation to succeed from day one.
Once I started working at Chick-fil-A, the lessons I learned from CareerSource helped me stand out. I applied the professionalism, responsibility, and leadership skills they taught me, which allowed me to quickly move through different roles in the company. My ability to take initiative, work well with others, and adapt to challenges opened the door for me to take on more responsibility and leadership opportunities.
Overall, CareerSource didn't just help me get a job-they set me up to grow within the company. Their support gave me the confidence and tools I needed to succeed, advance, and begin developing my leadership potential. I'm grateful for the experience, which has helped shape both my work ethic and my vision for the future.
Charlie Fulmer
Consolidated Position
CareerSource North Florida proudly recognizes Charlie Fulmer as the recipient of Florida’s 2025 Jobs for Veterans State Grant Consolidated Position of the Year Award. Serving as a Consolidated position working with both veterans and employers, Charles embodies dedication, innovation, and compassion in supporting veterans and their families. From leading “Coffee with a Vet” events to building strong employer partnerships, his work fosters community, creates opportunity, and provides life-changing support. Charlie’s tireless commitment and empathy make him a true role model in veteran services.
Kylil Morales
Job Seeker - Career Development Specialist
I had trouble finding out information for job seeking and resume assistance. Brenda saw how passionate and resilient I was she jumped at the chance to help me. There was a job opening with CareerSource and she told me to apply for it.
After a long but passionate interview process I was hired as Career Development Specialist with CareerSource North Florida. This will allow myself to begin a new path helping people and increasing the quality of life for the communities we serve.
Robert F.
Army Veteran Job Seeker
U.S. Army veteran Robert has officially been hired as an Animal Control Officer. After years of trying to make ends meet as an owner-operator in the trucking industry — often spending more on repairs than he was earning — Robert was ready for a change.
Through CareerSource North Florida’s veteran services, Robert received personalized job search support and advocacy. Veteran Representative staff reached out directly to recommend Robert for the ACO position. His application and qualifications stood out, and he was offered the job at $32,000 per year.
Now, Robert is stepping into a stable role that allows him to support his family and serve his community in a new way. This is more than just a job — it’s a fresh start.
We share our customers’ success stories to celebrate their achievements and inspire others on their career journeys. If CareerSource North Florida has made a difference in your life or business, we’d love to hear your story— Please take the time to share it with us today!
The Shine Together Awards recognize CareerSource North Florida staff who go above and beyond in teamwork and customer service. If a team member has made a positive impact, we invite customers, partners, and colleagues to nominate them and help us celebrate their dedication.
We share our customers’ success stories to celebrate their achievements and inspire others on their career journeys. If CareerSource North Florida has made a difference in your life or business, we’d love to hear your story— Please take the time to share it with us today!
The Shine Together Awards recognize CareerSource North Florida staff who go above and beyond in teamwork and customer service. If a team member has made a positive impact, we invite customers, partners, and colleagues to nominate them and help us celebrate their dedication.
We would like to give a big Congratulations to the following!
- Garian C. who is now employed with HCA.
- Angelina F. who is now employed with Little Caesars.
- Peyton P. who is now employed with The Blake.
- Kemarion J. who is now employed with Thompson.
- Ryan W. who is now employed with Mid State Industrial.
- Houston B. who is now employed with Padgett Brother’s Moving.
- Aliana L. who is now employed with Shand’s of Gainesville.
- Charrel G. who is now employed with Stahl-Meyers.
- Tamara D. who is now employed with Centurion.
- Roman L. who is now employed with Endeavors.
- Monica - Being a beacon of doing what is right by the coding and paperwork we use on a daily basis. And always being there to help pull a team mate up during a hard or long day.
- Torniqua - By always delivering exceptional knowledge at the drop of a hat, often in situations where her attention is divided or should be focused on other things. And always being willing to help with and talk about information regarding the job with coworkers.
- Latoria - She is always smiling, and ensures that everything runs as smoothly as possible from behind the scenes, from making sure we all have the supplies we need, to helping management keep track of all admin level tasks. She is an unseen hero, that I feel gets far less recognition than she deserves.
- A customer called to say how amazing Torniqua, Lorie, and Jerry were in helping him get back into his unemployment claim. Awesome teamwork and fantastic service!
- L&L Logging owner Mr. Lonnie Cason stopped by the Madison Career Center to say, "Thank You" to the CareerSource North Florida Staff for all the assistance that he has received from us. He gave accolades for a job well done by CSNF.
- "The whole staff crew was so helpful and nice. They made it a walk in the park for me. They deserve a raise for the above and beyond work that they put in helping people with issues. Thanks soooo much!!"
- "Josh resolved issues quickly and did so with a nice personality. I came in with several issues and Joshua immediately got the issues resolved which saved me a lot of time in addition to his courtesy demeanor. The way he handle the situations was outstanding!"
- "I have gained so much from participating in the Summer Youth program by attending the interview workshops with Ms. Tresca. Through these skills I went from just an employee to being one of the Lead Breakers within three weeks of employment. Thanks CareerSource North Florida for helping me along my journey!" - Javon O. (Summer Youth Participant)
- Jerry demonstrated exceptional customer service by going above and beyond to assist Ms. Angela with her Reemployment Assistance claim. He not only provided clear, patient guidance through the process but also took the extra step of connecting her with resources that support individuals navigating grief. His attentiveness and resourcefulness made a difficult time more manageable for the customer.
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Brenda provided outstanding customer service by making Ms. Angela feel truly heard and cared for during her visit. In a time of personal distress, Brenda’s compassion and attentive listening helped ease the customer’s anxiety. She offered both professional guidance and emotional reassurance, creating a safe and supportive environment.
Customer Success Stories
We would like to give a big Congratulations to the following!
- Garian C. who is now employed with HCA.
- Angelina F. who is now employed with Little Caesars.
- Peyton P. who is now employed with The Blake.
- Kemarion J. who is now employed with Thompson.
- Ryan W. who is now employed with Mid State Industrial.
- Houston B. who is now employed with Padgett Brother’s Moving.
- Aliana L. who is now employed with Shand’s of Gainesville.
- Charrel G. who is now employed with Stahl-Meyers.
- Tamara D. who is now employed with Centurion.
- Roman L. who is now employed with Endeavors.
Team Synergy Award
- Monica - Being a beacon of doing what is right by the coding and paperwork we use on a daily basis. And always being there to help pull a team mate up during a hard or long day.
- Torniqua - By always delivering exceptional knowledge at the drop of a hat, often in situations where her attention is divided or should be focused on other things. And always being willing to help with and talk about information regarding the job with coworkers.
- Latoria - She is always smiling, and ensures that everything runs as smoothly as possible from behind the scenes, from making sure we all have the supplies we need, to helping management keep track of all admin level tasks. She is an unseen hero, that I feel gets far less recognition than she deserves.
- A customer called to say how amazing Torniqua, Lorie, and Jerry were in helping him get back into his unemployment claim. Awesome teamwork and fantastic service!
- L&L Logging owner Mr. Lonnie Cason stopped by the Madison Career Center to say, "Thank You" to the CareerSource North Florida Staff for all the assistance that he has received from us. He gave accolades for a job well done by CSNF.
- "The whole staff crew was so helpful and nice. They made it a walk in the park for me. They deserve a raise for the above and beyond work that they put in helping people with issues. Thanks soooo much!!"
Service Star Award
- "Josh resolved issues quickly and did so with a nice personality. I came in with several issues and Joshua immediately got the issues resolved which saved me a lot of time in addition to his courtesy demeanor. The way he handle the situations was outstanding!"
- "I have gained so much from participating in the Summer Youth program by attending the interview workshops with Ms. Tresca. Through these skills I went from just an employee to being one of the Lead Breakers within three weeks of employment. Thanks CareerSource North Florida for helping me along my journey!" - Javon O. (Summer Youth Participant)
- Jerry demonstrated exceptional customer service by going above and beyond to assist Ms. Angela with her Reemployment Assistance claim. He not only provided clear, patient guidance through the process but also took the extra step of connecting her with resources that support individuals navigating grief. His attentiveness and resourcefulness made a difficult time more manageable for the customer.
-
Brenda provided outstanding customer service by making Ms. Angela feel truly heard and cared for during her visit. In a time of personal distress, Brenda’s compassion and attentive listening helped ease the customer’s anxiety. She offered both professional guidance and emotional reassurance, creating a safe and supportive environment.